Quality Management Ebooks

A Practical Guide to Quality Management in Clinical Trial Research

Examining how to maintain quality control in clinical trial research, A Practical Guide to Quality Management in Clinical Trial Research provides solid foundations, tips, and techniques for establishing a quality system that will comply with the relevant regulations.


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Total Quality in the Construction Supply Chain

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the chal


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Quality Management Sourcebook

Quality Management Sourcebook

Price: $330*
(eBooks)

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The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies.


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Principles of Total Quality, Third Edition

This third edition of a bestselling text offers the most complete treatment of quality management available. It provides updated coverage of all aspects of the management and implementation of quality.


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Innovative Quality Management Cases

Innovative Quality Management Cases

Price: $199*
(eBooks)

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The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma.


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Benchmarking in Total Quality Management , Volume 13, Issue 4

Benchmarking in Total Quality Management , Volume 13, Issue 4

Price: $199*
(eBooks)

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A world that is changing faster and faster forces companies to reinvent themselves and their capabilities. In this competitive environment Total Quality Management (TQM) tools support organizations in managing strategic quality and decision processes.


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